Monday, May 08, 2006
CRM is dead
CRM is dead: "
Customer Managed Relationships
Here's the quote from them that Tim shared with me,
'CMR is our version of CRM - just a slight nuance regarding our philosophy that our guests invite us into their lives and ultimately manage our presence/relationship with them.'"
Customer Managed Relationships
Here's the quote from them that Tim shared with me,
'CMR is our version of CRM - just a slight nuance regarding our philosophy that our guests invite us into their lives and ultimately manage our presence/relationship with them.'"
